UK DELIVERY

WE THINK WE HAVE EVERYTHING COVERED BELOW ABOUT UK DELIVERY BUT IF THERE'S ANYTHING ELSE YOU NEED TO KNOW THEN JUST DROP US A LINE AT info@tumbleandhide.com


STANDARD

FREE

STANDARD DELIVERY IS FREE ON ALL ORDERS.

NEXT DAY

£7

FREE ON ORDERS OVER £75. NEXT DAY IS WORKING DAYS

SATURDAY

£15

THIS CAN ONLY BE USED ON FRIDAYS FOR DELIVERY ON SATURDAYS

WE USE ROYAL MAIL FOR 99% OF OUR UK DELIVERIES AS THEY OFFER GREAT BACK UP SERVICE FOR REDELIVERY, ETC.

HERE IS A LINK TO THEIR TRACKING PAGE;

https://www.royalmail.com/track-your-item

HOW MUCH IS UK DELIVERY?

STANDARD DELIVERY      FREE

NEXT DAY DELIVERY        £7 (FREE ON ORDERS OVER £75)

SATURDAY DELIVERY      £15

WHEN WILL MY ORDER BE DISPATCHED?

All orders need to placed by 3PM for SAME DAY dispatch

Orders placed after 3PM will be dispatched the NEXT WORKING DAY

Orders placed after 3PM on a FRIDAY will be dispatched on MONDAY

BANK HOLIDAYS

Orders placed after 3PM on the Friday of a Bank Holiday weekend will be dispatched the NEXT WORKING DAY after the Bank Holiday

ORDERS PLACED ON A SATURDAY OR SUNDAY WILL BE DISPATCHED THE NEXT WORKING DAY

WHEN WILL MY ORDER BE DELIVERED?

STANDARD DELIVERY      48 HOURS

NEXT DAY DELIVERY        24 HOURS

Please note that orders will be delivered on WORKING DAYS.

In some cases for smaller items that are sent Royal Mail Standard or Signed for may be delivered on Saturdays but we can't guarantee this.

The below are exceptions that will incur delays to the Next Day Delivery Service, if in any doubt please contact us at info@yoshi.co.uk before ordering;

Delivery within two working days by 5.30pm to the following islands:
GY1 Herm only (Channel Islands)
GY9 Sark (Channel Islands)
HS2 Lewis
PA61 Colonsay
PA62-75 Mull
PA78 Coll
ZE2-3 Shetlands
Delivery within three working days by 5.30pm to the following islands:
KW16-17 Orkney
PH30 Corrour
PH41 Mallaig
PH42 Eigg & Kuck
PH43-44 Rhum & Cann

HOW WILL MY ORDER BE DELIVERED?

Orders will be sent via ROYAL MAIL using the following services;

STANDARD DELIVERY

Orders under £15         Standard 48

Orders under £30         48 Signed For

Orders under £75         Tracked 48

NEXT DAY DELIVERY

Orders under £75         Special Delivery

Orders over £75           Tracked 24

Occasionally, we may send larger orders via FedEx if they are too heavy for Royal Mail

WILL MY ORDER REQUIRE A SIGNATURE?

All orders over £15 will require a signature.

If you are not in then Royal Mail will leave a card with instructions on how to collect or re-arrange your delivery.

UNFORTUNATELY WE ARE NOT ABLE TO ACCEPT REQUESTS FOR DELIVERIES TO SAFE PLACES. WE WANT TO OFFER FULL TRACKABILITY FOR YOUR AND OUR PEACE OF MIND.

will i receive a dispatch notification?

Once your order is dispatched you will receive a dispatch confirmation by email.

This email will contain your tracking number (if applicable) and a link to track your parcel.

In some cases the tracking link may not show until a few hours after the confirmation as it has to arrive into the Carrier's system.

Should you need it, here are the links to our couriers (links will open in new window/tab)

MY ORDER HASN'T BEEN DELIVERED?

If your order hasn't been delivered it is always worth tracking it using the link in your dispatch confirmation (if applicable) to see what the status is.

Please contact us immediately at OR fill in the below form

info@tumbleandhide.com

...if there is a problem or if you don't receive your parcel.

Message sent, thanks!

Submit

do you deliver to bfpo addresses?

Good News. Yes we do..!

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