WE THINK WE HAVE EVERYTHING COVERED BELOW ABOUT UK DELIVERY BUT IF THERE'S ANYTHING ELSE YOU NEED TO KNOW THEN JUST DROP US A LINE AT firstname.lastname@example.org
STANDARD DELIVERY IS FREE ON ALL ORDERS.
FREE ON ORDERS OVER £75. NEXT DAY IS WORKING DAYS
THIS CAN ONLY BE USED ON FRIDAYS FOR DELIVERY ON SATURDAYS
HOW MUCH IS UK DELIVERY?
STANDARD DELIVERY FREE
NEXT DAY DELIVERY £7 (FREE ON ORDERS OVER £75)
SATURDAY DELIVERY £15
WHEN WILL MY ORDER BE DISPATCHED?
All orders need to placed by 3PM for SAME DAY dispatch
Orders placed after 3PM will be dispatched the NEXT WORKING DAY
Orders placed after 3PM on a FRIDAY will be dispatched on MONDAY
Orders placed after 3PM on the Friday of a Bank Holiday weekend will be dispatched the NEXT WORKING DAY after the Bank Holiday
ORDERS PLACED ON A SATURDAY OR SUNDAY WILL BE DISPATCHED THE NEXT WORKING DAY
WHEN WILL MY ORDER BE DELIVERED?
STANDARD DELIVERY 48 HOURS
NEXT DAY DELIVERY 24 HOURS
Please note that orders will be delivered on WORKING DAYS.
In some cases for smaller items that are sent Royal Mail Standard or Signed for may be delivered on Saturdays but we can't guarantee this.
The below are exceptions that will incur delays to the Next Day Delivery Service, if in any doubt please contact us at email@example.com before ordering;
Delivery within two working days by 5.30pm to the following islands:
GY1 Herm only (Channel Islands)
GY9 Sark (Channel Islands)
Delivery within three working days by 5.30pm to the following islands:
PH42 Eigg & Kuck
PH43-44 Rhum & Cann
HOW WILL MY ORDER BE DELIVERED?
Orders will be sent via ROYAL MAIL using the following services;
Orders under £15 Standard 48
Orders under £30 48 Signed For
Orders under £75 Tracked 48
NEXT DAY DELIVERY
Orders under £75 Special Delivery
Orders over £75 Tracked 24
Occasionally, we may send larger orders via FedEx if they are too heavy for Royal Mail
WILL MY ORDER REQUIRE A SIGNATURE?
All orders over £15 will require a signature.
If you are not in then Royal Mail will leave a card with instructions on how to collect or re-arrange your delivery.
UNFORTUNATELY WE ARE NOT ABLE TO ACCEPT REQUESTS FOR DELIVERIES TO SAFE PLACES. WE WANT TO OFFER FULL TRACKABILITY FOR YOUR AND OUR PEACE OF MIND.
will i receive a dispatch notification?
Once your order is dispatched you will receive a dispatch confirmation by email.
This email will contain your tracking number (if applicable) and a link to track your parcel.
In some cases the tracking link may not show until a few hours after the confirmation as it has to arrive into the Carrier's system.
Should you need it, here are the links to our couriers (links will open in new window/tab)
MY ORDER HASN'T BEEN DELIVERED?
If your order hasn't been delivered it is always worth tracking it using the link in your dispatch confirmation (if applicable) to see what the status is.
Please contact us immediately at OR fill in the below form
...if there is a problem or if you don't receive your parcel.
do you deliver to bfpo addresses?
Good News. Yes we do..!